Jennifer Marcia

Office Manager

Coconut Grove


As a Office Administrator at Jaguar Therapeutics, Chelsea Factor handles front office operations and client communication. Chelsea’s dedication and bilingual abilities create a friendly and professional experience with everything from scheduling to insurance verification.



Chelsea’s passion for cycling, running, and triathlons motivated her to gain professional experience as both an Exercise Specialist and Customer Service Consultant in various speciality athletic and fitness settings. Chelsea developed a Florida based women’s elite cycling team, acquiring sponsors and handling all management responsibilities, from December 2013 – December 2014. She continues to coach athletes involved in triathlons and cycling in the Miami Area, using her professional and personal experience to help drive her clients towards their goals.


Chelsea earned her Bachelor of Science in Exercise Physiology and Kinesiology from Florida International University in 2013, before continuing her education and earning her Masters in Recreation and Sport Management in 2016 (FIU).